Why Customers Don’t Return to Your Rental Counter If your customers are satisfied with the products and services you provide and feel that they are treated appropriately, 84% of them…
Customer Service: Getting the Most from a Luxury Shuttle Adding a luxury shuttle to your fleet is a game changer in more ways than one. First, you’re providing your brand…
Reimagining the Role of the Car Rental Distribution Channel Despite digital solutions available, the car rental business just does not make it simple for the customer during the rental. A…
How Rental Car Companies Can Improve the Customer Experience When signing the contract, customers don’t want to be overwhelmed by a long contract that they must sign multiple times. When…
Electroeconomics: The Macroeconomics of Electric Trucks In recent years, globally driven economic, environmental and market forces, combined with developments in battery technologies and other tech, have brought electric commercial vehicles to…
Visibility, Communication Key to Shipper-Carrier Relationships “We have to be able to make snap decisions. It doesn’t matter if it’s e commerce or in our brick-and-mortar stores, information is key…
Avoiding Premature Bearing Failure The mileage of vehicles most likely to need wheel bearing replacement is between 80,000 and 118,000 miles. Even so, for maximum safety and reliability, it is…
A Truckload of Safety Technology There are approximately 2 million semi-trucks on the road in America, each one capable of hauling 80,000 pounds and logging 2,000-3,000 miles per week. Taken…
Preparing Your Fleet for Autonomous Vehicles Technology available on vehicles today is pushing us closer to self-driving vehicles. But there’s still a lot of work to be done before we…
How Is Improving Mobility Affecting Fleets? Can you imagine your Public Works director zipping around to her next meeting on an electric scooter? What about a university president hopping on…
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