The class covers the warranty on spare parts in a car repair, what rights we have if a problem arises after the repair, and the implications for fleet management.

Slide 2. The warranty on spare parts in a car repair.

Knowing the regulations and warranty conditions is essential to avoid inconveniences and ensure that, in the event of a premature breakdown or malfunction of the replaced parts, we can file a claim without setbacks. Below, we analyze everything you need to know about the warranty on car parts.

• Legal warranty on spare parts in a repair.

            The regulations in Spain are explained below, which will be very similar or the same in many countries.

            In Spain, the regulations establish that new spare parts used in a repair have a minimum three-year warranty. Although before 2022, it was only two.

            However, to benefit from this warranty, it is essential that the spare parts be new and approved. Furthermore, the workshop must provide a detailed invoice indicating the parts replaced and the services performed, which will serve as a backup in the event of future claims. 

• Warranty on rebuilt and used spare parts.
  

            In some cases, people choose to install rebuilt or used spare parts, especially to reduce costs. In these cases, the warranty conditions vary:

• Rebuilt spare parts: These have a one-year warranty, as they have been reconditioned for reuse.

• Used spare parts from junkyards or private individuals: The warranty depends on the supplier and usually ranges from 15 days to one year, although some spare parts are not covered at all.

            If you decide to install used spare parts, it is essential to request documentation and invoices that prove the purchase and the condition of the part, which will facilitate any claims in case of problems.

• Warranty on common spare parts such as the battery or alternator.

Some car parts have specific warranties depending on the manufacturer and type of part:

• Batteries.

The warranty period is three years, depending on the manufacturer. However, this coverage does not cover normal wear and tear caused by use.

• Alternator.

             If it’s new, its warranty is three years.

             If it’s rebuilt, the warranty is one year.

             If it’s installed by a repair shop, the shop must guarantee its installation for three months or 2,000 kilometers, whichever comes first.

• How to claim a warranty on a repair.

If after a repair you notice a malfunction in the replaced parts, follow these steps to claim:

1. Review the invoice and documentation: Make sure the repair shop detailed the repair and the parts replaced.

2. Contact the repair shop: Explain the problem and request a solution within the warranty period.

3. File a complaint: If the repair shop refuses to repair the defect free of charge, you can file a complaint with the Municipal Consumer Information Office (OMIC) or contact a motorist’s advocacy association.
   

Tips for taking advantage of the spare parts warranty. 

            To ensure you can file a claim in the event of a breakdown, follow these recommendations:

• Always keep invoices and documentation of the repair and the replaced parts.

• Request new parts and make sure the repair shop offers a written warranty.

• Rely on repair shops with good references and avoid unofficial services that cannot guarantee their work.

            The spare parts warranty for car repairs is a consumer right that varies depending on the type of part and its origin. New parts have a warranty of up to three years, while rebuilt and used parts have shorter periods. 

• Implications for fleet management.
  

            To avoid problems, it’s essential to request detailed invoices and official documentation, as well as to know the warranty conditions applied by each repair shop or parts supplier. With this information, you can protect the repair and ensure the car receives proper maintenance.

            In a fleet, it’s recommended to use alternative parts from quality parts manufacturers because they are more affordable than official parts from the car manufacturer’s brand, thereby reducing costs.

            If we have our own repair shop and repair our fleet vehicles, it’s recommended to reach an agreement with a wholesale parts distributor and include in the agreement the possibility of replacing any defective parts at any time. 

            If we don’t have our own workshop, it’s recommended to reach an agreement with a company that has a network of workshops across the country. It should include in the agreement that we can replace any defective spare part at any time, as well as specify which spare part brands we want to use.

            When I was a fleet manager for the Madrid street cleaning service, I had many breakdowns due to dents in bumpers, mirrors, bodywork, etc., and broken clutches with very few kilometers. It didn’t matter which spare part was installed because they were constantly being produced, mainly due to the high turnover of drivers who were with the company for very little time and didn’t care about breaking the vehicle, so they didn’t take any care of it.

            In these cases, it’s recommended to use the most affordable spare part brands possible, regardless of the quality of the spare part, or to use secondhand or rebuilt spare parts, because sooner or later they’ll have to replace them again. 

Slide 3. Thank you for your time

            The class has covered the warranty on spare parts during car repairs, what rights we have if a problem arises after the repair, and the implications for fleet management. See you soon.

Bibliography.

https://www.autopista.es/noticias-motor/cual-es-garantia-recambios-en-reparacion-coche-ecn_308230_102.html

 

 

The price of the training is 250 euros (+21% VAT for European Union countries).

The training is asynchronous online, you can do it at your own pace, whenever and from wherever you want, you set the schedule.

Classes are video recorded.

Contact.

• José Miguel Fernández Gómez.
• Email: info@advancedfleetmanagementconsulting.com
• Mobile phone: +34 678254874 Spain.

Course Features.

• The course is aimed at: managers, middle managers, fleet managers, any professional related to electric vehicles, and any company, organization, public administration that wants to switch to electric vehicles.
• Schedule: at your own pace, you set the schedule.
• Duration: 25 hours.
• Completion time: Once you have started the course you have 6 months to finish it.
• Materials: english slides and syllabus for each class in PDF.
• If you pass the course you get a certificate.
• Each class has a quiz to take.
• English language, subtitles and syllabus.
• Other subtitles and video syllabus available: Arabic, Chinese, French, German, Indonesian, Italian, Japanese, Korean, Persian, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese.

• Start date: The course can be started whenever you want. Once payment is made, you have access to the course.

Price.

• 250 euros (+21% VAT for European Union countries).

• You can pay by bank transfer, credit card, or PayPal.

Goals.

• Know the most important aspects to take into account when electrifying a fleet of vehicles.
• Learn about electric vehicle technology.
• Know the polluting emissions that occur when a fleet of vehicles is electrified.
• Know what technologies are viable to electrify a fleet of vehicles.
• Learn about real cases of vehicle fleet electrification.
• Know the history of the electric vehicle.

Syllabus.

1. History of electric vehicle.
2. Battery electric vehicle.
3. History of the lithium ion battery.
4. Types of electric vehicle batteries.
5. New electric vehicle battery materials.
6. Other storage technologies of electric vehicle batteries.
7. Battery components.
8. Battery Management System-BMS.
9. Fundamentals of the electric motor.
10. Battery degradation loss of autonomy.
11. What is covered and not covered by the electric vehicle battery warranty.
12. Battery passport.
13. Battery fire of the electric vehicle.
14. Causes, stages and  risks of battery fire.
15. Real cases of electric vehicle fire.
16. Electric vehicle battery fire extinguishment.
17. Measures to prevent, extinguish and control electric vehicle fires.
18. Fire safety regulations for electric vehicle batteries.
19. Impact of ambient temperature on battery performance.
20. Which emmits more Co2, an electric car or a car with an internal combustion engine.
21. The use of rare earth earths in the electric vehicle.
22. Plug-in electric hybrids, a solution or an obstacle  to electrify the vehicle fleet?.
23. Fleet electrification with hydrogen vehicles.
24. Cybersecurity of charging points.
25. The theft of copper in electric vehicle chargers.
26. Incidents at electric car charging points and their possible solutions.
27. Batery swapping.
28. The tires of electric vehicles.
29. Electric vehicle, artificial intelligence, and electricity demand.
30. The case of Hertz electrification.
31. The case of Huaneng: The world’s first electrified and autonomous mining fleet.
32. Consequences on the vehicle fleet of an electric vehicle brand going bankruptcy.
33. E-fuels and synthetic fuels are not an alternative to decarbonize the vehicle fleet.
34. How to avoid premature obsolescence of the fleet’s electric vehicles.
35. Polluting emissions from brakes.
36. Mileage manipulation to extinguish warranty early on electric vehicles.
37. The importance of the electricity tariff in reducing electric vehicle costs.

Training teacher.