{"id":7395,"date":"2020-09-06T17:28:26","date_gmt":"2020-09-06T15:28:26","guid":{"rendered":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/?p=7395"},"modified":"2020-09-06T17:28:55","modified_gmt":"2020-09-06T15:28:55","slug":"maintenance-5","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2020\/09\/06\/maintenance-5\/","title":{"rendered":"Updating Legacy Maintenance Programs"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Ram Tool is working to increase overall vehicle uptime, decrease maintenance costs, and improve the availability and reliability of its fleet assets. Photo: Ram Tool<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">What do transportation fleets, a service fleet, and a delivery fleet have in common? An old maintenance program.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Often in life, we must deal with the hand that is dealt to us. That is regularly the case with fleet maintenance programs. These \u201clegacy\u201d programs are handed down from previous fleet or maintenance managers. It can be difficult to convince a company to \u201cfix what isn\u2019t broken,\u201d but the savvy manager knows that changes to a maintenance program can mean a lot to safety and the bottom line.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Different Fleets with\u00a0Different Needs<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Paul Transportation Inc., operates 200 tractor\/275 trailer flatbed company providing open flatbed service to customers across the U.S.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">\u201cOur current program has been in place for 10 years. One of our current challenges is a lack of a proper system to track and record key elements for both scheduled and unscheduled maintenance repairs and procedures,\u201d noted Bruce Stockton, director of maintenance for Paul Transportation Inc.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Ram Tool Supply operates a service-based fleet, delivering construction products directly to customers with approximately 850 trucks, 140 forklifts, and numerous trailers spread across 44 locations.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Sandra Martin, corporate fleet manager for Ram Tool Supply Inc., started Ram Tool\u2019s current maintenance program in November 2017.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">\u201cAfter commissioning a vehicle, a maintenance program must be put in place. Processes such as the type of maintenance plan based on the desired outcome, timeline, and safety challenges that may impact the program must be decided. \u00a0Increasing uptime on vehicles to the best possible level, decreasing maintenance cost, and improving asset availability and reliability are all crucial in having a successful fleet operation,\u201d Martin shared.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">One delivery truck fleet operates 5,000 vehicles, with approximately 85% of them being trucks. The senior fleet manager has 29 years of experience but wished to remain anonymous. The vehicles are used for delivery (intra-company, middle mile, and final mile), product installation, service technicians, sales, and support.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">A general transportation fleet in California operates a 600-unit fleet with around 150 Class 8 trucks. Approximately 70% of its deliveries are food cargo. The general transportation fleet manager, who also wished to remain anonymous, noted the fleet has been applying the current maintenance program for around six years.\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Making Changes<\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">One big change is going from trying to prevent issues to predicting them.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">\u201cI am transitioning our preventive maintenance (PM) program to a predictive maintenance (PdM) program. Deployment is a challenge, so you must have a specific plan covering the complete process and focusing on the desired goal,\u201d said Martin of Ram Tool. \u201cPredictive maintenance, by definition, is a technique designed to help determine the conditions of in-service equipment to estimate when maintenance\/replacements should occur. The task is only performed when warranted.\u201d<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Martin explained it this way: \u201cImagine performing preventive maintenance on an asset, it goes back in-service, and a component fails immediately afterward. That component was not addressed during the preventive maintenance service; however, it would have been considered during a PdM, if meeting the timeline-based criteria. PdM programs address these issues and improve asset performance.\u201d<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">One of the many responsibilities Martin has is keeping the most uptime possible for the fleet.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">\u201cIssues related to predictive repairs and analysis of failure rates on certain components are calculated, changes are documented, all to keep our trucks on the road with little to no downtime,\u201d she said.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Stockton of Paul Transportation is working toward more strict adherence to the manufacturer\u2019s recommended maintenance intervals.\u201cWe are making these changes for cost savings as well as extending the life of the current vehicle fleet,\u201d he explained.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">The delivery fleet manager noted that his current program lacks compliance and accountability, leading to safety and total cost of ownership (TCO) concerns.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">\u201cOur current program is also based strictly on miles and time and does not account for hours of utilization. Because the fleet was previously operated as a de-centralized model and each location is responsible for their own P&amp;L maintenance spend could be vetoed at the local level,\u201d said the anonymous delivery fleet manager.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Safety is driving these changes, first and foremost, but second to safety is the increase in vehicle uptime.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">\u201cAlso, the ability to exceed our customer promise gives us a competitive edge. The visibility, accountability, and compliance with the program will shift to a more central managed fleet team for greater efficiency. It is important to note these changes will increase our maintenance spend; however, the offset and gains will be realized in lowering our unscheduled repairs and reduction of downtime,\u201d said the anonymous delivery fleet manager.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">The biggest challenge the general transportation fleet manager noted is technological adequacy and the supply of parts promptly.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">\u201cBecause we mainly have units less than three years old, our technicians constantly require training in the new gadgets of the units and technology for safety control on the routes,\u201d said the general transportation fleet manager.\u00a0<\/span><\/p>\n<figure class=\"article-img\" style=\"text-align: justify;\"><span style=\"color: #0000ff;\"><img class=\"wrapImageCMS aligncenter\" src=\"https:\/\/fleetimages.bobitstudios.com\/upload\/work-truck-online\/content\/article\/2020-08\/20200824-paul-transportation-__-720x516-s.jpg\" alt=\"Paul Transportation operates a 200 tractor\/275 trailer fleet and underscored the value of instituting a proper system for tracking preventive and scheduled maintenance.\u00a0 - Photo: Paul Transportation\" \/><\/span><figcaption class=\"caption-description\">\n<p style=\"text-align: center;\"><span style=\"color: #0000ff;\">Paul Transportation operates a 200 tractor\/275 trailer fleet and underscored the value of instituting a proper system for tracking preventive and scheduled maintenance. <\/span><span style=\"color: #0000ff;\">Photo: Paul Transportation<\/span><\/p>\n<\/figcaption><\/figure>\n<h2 style=\"text-align: justify;\"><span style=\"color: #0000ff;\">The Bottom Line\u00a0<\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">At the end of the day, fleet managers need to develop a program that allows for flexibility.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">\u201cFlexibility can be obtained by having a combination of brick and mortar, mobile, and in-house maintenance solutions. Additionally, leverage the economy of scale to drive per-PM costs down \u2014 fleet standardization will help in this area. The program should look at each vehicle class or type of truck and determine how and where it is used,\u201d noted the delivery fleet manager.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Hours of utilization should also be factored into the equation when developing a maintenance schedule.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">\u201cIt may be more cost-effective to proactively replace a part during a PM than chance a failure between PM intervals based on your fleet make-up. Also, consider fluid analysis to help build the most capable PM program for your vehicles type and how they are used. Telematics data is invaluable and consider automated PM reminders and scheduling programs,\u201d noted the delivery fleet manager.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Senior leadership buy-in to drive compliance and accountability will ensure a successful implementation of a new\/revised program. \u201cIt\u2019s best to educate how and why a robust maintenance program can benefit businesses and drive operational costs down over the long run, effectively lowering the TCO of the vehicles,\u201d said the delivery fleet manager.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Don\u2019t forget to set some key performance indicators (KPIs), so you can track the effectiveness of your products.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">\u201cDo your KPIs, retrieve data, and supply yourself with the insight on when certain components WILL fail. A good starting point is the manufacturer\u2019s recommendations for service and replacement. Work hard on knowing your fleet, keep your mechanical certifications up, and know to expect the unexpected,\u201d said Martin of Ram Tool.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Stockton of Paul Transportion summed it up nicely: \u201cSay what you do and do what you say. Put your maintenance program in writing and stick to it.\u201d\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"p-16-gray\">by <a href=\"https:\/\/www.truckinginfo.com\/authors\/3309\/lauren-fletcher\" data-feathr-click-track=\"true\">Lauren Fletcher<\/a><\/p>\n<p><span class=\"posted-by\">Source: <a href=\"https:\/\/www.truckinginfo.com\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.truckinginfo.com<\/a><br \/>\n<\/span><\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>CUT COTS OF THE FLEET WITH OUR AUDIT PROGRAM<\/strong><\/a><\/h3>\n<p><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\"><img loading=\"lazy\" class=\"aligncenter wp-image-5377\" src=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria.jpg\" sizes=\"(max-width: 858px) 100vw, 858px\" srcset=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria.jpg 2000w, https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria-300x200.jpg 300w, https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria-1024x682.jpg 1024w\" alt=\"\" width=\"858\" height=\"572\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">The audit is a key tool to know the overall status and provide the analysis, the assessment, the advice, the suggestions and the actions to take in order to cut costs and increase the efficiency and efficacy of the fleet. We propose the following fleet management audit.<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>FLEET MANAGEMENT AUDIT<\/strong><\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Ram Tool is working to increase overall vehicle uptime, decrease maintenance costs, and improve the availability and reliability of its fleet assets. Photo: Ram Tool What do transportation fleets, a service fleet, and a delivery fleet have in common? An old maintenance program.\u00a0 Often in life, we must deal with the hand that is dealt&#8230;<\/p>\n","protected":false},"author":3,"featured_media":7396,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[53],"_links":{"self":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/7395"}],"collection":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/comments?post=7395"}],"version-history":[{"count":2,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/7395\/revisions"}],"predecessor-version":[{"id":7398,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/7395\/revisions\/7398"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media\/7396"}],"wp:attachment":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media?parent=7395"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/categories?post=7395"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/tags?post=7395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}