{"id":6469,"date":"2020-07-09T16:42:34","date_gmt":"2020-07-09T14:42:34","guid":{"rendered":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/?p=6469"},"modified":"2020-07-09T16:42:34","modified_gmt":"2020-07-09T14:42:34","slug":"telematics-8","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2020\/07\/09\/telematics-8\/","title":{"rendered":"Telematics: the business case for, the solutions and hurdles"},"content":{"rendered":"<div data-ads-body-copy=\"true\" data-ads-first=\"2\" data-ads-every=\"3\">\n<p style=\"text-align: justify;\">Telematics are a well-established tool in fleets, but there are pitfalls and challenges to their introduction and use. They range from driver &#8211; and union \u2013 scepticism to data overload and the risk of being in danger of ignoring stored evidence in the most extreme cases. But the return on investment is often clear.<\/p>\n<p style=\"text-align: justify;\">Fleet decision-makers from private companies shared their experiences at the Fleet200 Executive Club meeting on November 19. Here is a selection of their comments on the business case for telematics introduction, the chosen solutions, the hurdles and the benefits.<\/p>\n<ul style=\"text-align: justify;\">\n<li>\u201cWe have a mixture of hardwired and plug-in systems and while the latter was simpler and cheaper to install, some of our drivers pull the plugs out. And not being able to track them means no reporting. And we only know when the plug is put back, not when it\u2019s been removed.\u201d<\/li>\n<li>\u201cThe reporting is focussed on the driver, not the vehicle as each van could be driven by up to a dozen people. Each driver has an ID tag and, while not having to address a particular problem, our focus is on driver behaviour, followed by protecting the brand and the public, reducing insurance costs and reducing accidents and risk.\u201d<\/li>\n<li>\u201cWe\u2019ve had discussions with the unions about introducing telematics and after initially being supportive, altered their opinion to only approving of location and speed recording. Anything else is seen as an infringement of rights.\u201d<\/li>\n<li>\u201cWe have an agreement with Seat that it provides a dashcam free of charge with each car. It\u2019s proved quite popular. In addition to this we\u2019re looking to supply all our cars with dashcams, as increasingly insurance companies, as well as car and vans drivers, are asking for it. But it\u2019s proving to be quite expensive. We don\u2019t get many complaints from the public about driver behaviour, but the footage can be useful in their defence.\u201d<\/li>\n<li>\u201cAll our vans are tracked, but none of our cars. We want to track out of hours\/private use of our vans, beyond the commute as it has a tax implication. Use in cars has so far been considered an infringement of privacy because of the private mileage use.\u201d<\/li>\n<li>\u201cAll our vans are fitted with trackers to support our FORS accreditation. And some of our customers demand it. Plus we had a massive problem with drivers speeding and the resulting fines. The unions accepted the need for trackers and now speeding fines are virtually non-existent. We still see driving in bus lanes and u-turns in one-way streets mind you.\u201d<\/li>\n<li>\u201cOur drivers are safer, our insurance claims have reduced and the fuel cost benefits of telematics has been clear &#8211; a 10% saving on our \u00a37 million annual fuel bill \u2013 as drivers\u2019 fuel economy improved.\u201d<\/li>\n<li>\u201cWe only have 150 vans, but renew every four years and the installation and licensing costs of the telematics system was considerable. So I did a deal with our leasing company where it absorbed, for a small margin, these costs and we paid it back in the leasing agreement over the vehicles\u2019 operating cycle. This agreement has now been extended to the fitting of dashcams. It allows for much more manageable budgeting per vehicle.\u201d<\/li>\n<li>\u201cWe\u2019ve had the discussion about putting telematics in cars, but the opposition is around private use \u2013 \u201cmy wife\/son drives the car, I don\u2019t want them tracked\u201d. It was HR that told me not to push the issue. They don\u2019t want the confrontation with senior managers. It\u2019s a CLM, a career limiting move.\u201d<\/li>\n<li>\u201cWe had a system for our car drivers, but no one used it and no one analysed the data. Our drivers are sales people and we don\u2019t need to track them. We trialled a phone-based system that measured hard braking. You can win prizes as being the safest driver, but a test of 30 drivers worked for a few months then it became a bit of a gimmick. And if you were on a train it would report you driving at 100mph.\u201d<\/li>\n<li>\u201cWe offer dashcams. After a second accident, a driver is given the choice of paying the excess or buying a dashcam, avoiding the confrontation of making them mandatory. It has reduced accident rates. It\u2019s not proven but they could reduce insurance premiums and increase driver confidence.\u201d<\/li>\n<li>\u201cManufacturers should fit dashcams as standard, but let the driver decide if they want to use them, so there\u2019s no GDPR issues. Although a built-in unit presents challenges with windscreen replacement because the camera needs to be recalibrated at a dealership for angle and tint difference.\u201d<\/li>\n<li>\u201cBecause we\u2019ve fitted the dashcams we have accepted the duty of care obligation that comes with them; the need to monitor the footage and provide the evidence in the event of a prosecution. So, be warned, if one of your drivers kills someone and you have stored dashcam evidence of them repeatedly speeding before the incident, you will be in trouble if you haven\u2019t acted on it.\u201d<\/li>\n<li>\u201cWe\u2019re coming to a point where vehicles will be sold connected to other vehicles and using\u00a0live mapping , instantly updating based on everyone else\u2019s car\u2019s position, receiving best route information.\u201d<\/li>\n<\/ul>\n<div class=\"\" style=\"text-align: justify;\" data-ad-mobile-replace=\"mpu-1\" data-responsive-movable-xs=\"ad-188621-mpu-1\" data-responsive-movable-sm=\"ad-188621-mpu-1\"><\/div>\n<p style=\"text-align: justify;\">&gt; <em>The above was shared with Fleet News at the November\u00a0meeting of the Fleet200 Executive Club.<\/em><\/p>\n<h3><img loading=\"lazy\" class=\"img-responsive alignleft\" title=\"fleet200\" src=\"https:\/\/cdn.fleetnews.co.uk\/web\/1\/feature-galleries\/special-report\/2013\/6\/28\/public-sector-austerity-has-major-impact-on-the-uk-s-biggest-fleets\/47558\/23557_w555_h555.jpg\" alt=\"\" width=\"300\" height=\"324\" \/>Join the Fleet200 Executive Club<\/h3>\n<p>If you&#8217;re a fleet decision maker interested in joining the club and attending the final meeting of this year and our meetings in 2020, email\u00a0emma.bunce@bauermedia.co.uk. Membership is free.<\/p>\n<p>The Fleet200 Executive Club\u00a0is\u00a0a group of the most influential fleets operating in the UK.<\/p>\n<div class=\"\" data-ad-mobile-replace=\"mpu-2\" data-responsive-movable-xs=\"ad-188621-mpu-2\" data-responsive-movable-sm=\"ad-188621-mpu-2\"><\/div>\n<p>It produces research on key fleet trends and holds events which\u00a0bring together\u00a0the UK\u2019s most professional fleet decision makers to debate the issues of importance to their businesses, share ideas on new initiatives and industry developments, and hear from outstanding, thought-provoking speakers.<\/p>\n<p><a href=\"https:\/\/www.fleetnews.co.uk\/about\/fleet-200\">More on the Fleet200<\/a>.<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"clearfix\"><\/div>\n<div class=\"clearfix\"><\/div>\n<div class=\"author-details\">\n<div class=\"pull-left padding-right-15\"><a class=\"hidden-print\" title=\"Jeremy Bennett\" href=\"https:\/\/www.fleetnews.co.uk\/author\/jeremy-bennett\"> <img loading=\"lazy\" class=\"img-responsive alignleft\" title=\"Jeremy Bennett\" src=\"https:\/\/cdn.fleetnews.co.uk\/web\/1\/root\/jb_w90.jpg\" alt=\"Jeremy Bennett\" width=\"135\" height=\"156\" \/> <\/a><\/div>\n<div class=\"pull-left mobile-padding-top-15\">\n<ul class=\"list-unstyled\">\n<li>Author:\u00a0 <a class=\"hidden-print\" title=\"Jeremy Bennett\" href=\"https:\/\/www.fleetnews.co.uk\/author\/jeremy-bennett\">Jeremy Bennett<\/a><\/li>\n<li class=\"hidden-print\">Head of digital<\/li>\n<li class=\"hidden-print\">\u00a0<a href=\"mailto:jeremy.bennett@bauermedia.co.uk\">jeremy.bennett@bauermedia.co.uk<\/a><\/li>\n<li>\u00a001733 468261<\/li>\n<li><\/li>\n<\/ul>\n<\/div>\n<div class=\"clearfix\"><\/div>\n<div class=\"hidden-print author-bio\">\n<p>Jeremy has been a journalist for 30 years, 20 of which have been in business-to-business automotive. He was a writer and new editor on Fleet News for three years. For the last five years has been Bauer B2B\u2019s head of digital helping to manage the digital assets of Fleet News and Commercial Fleet, together with sister-brands AM and Rail.<\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"posted-by\">Source:\u00a0 <a href=\"https:\/\/www.fleetnews.co.uk\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.fleetnews.co.uk<\/a><\/span><\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>CUT COTS OF THE FLEET WITH OUR AUDIT PROGRAM<\/strong><\/a><\/h3>\n<p><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\"><img loading=\"lazy\" class=\"aligncenter wp-image-5377\" src=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria.jpg\" sizes=\"(max-width: 858px) 100vw, 858px\" srcset=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria.jpg 2000w, https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria-300x200.jpg 300w, https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria-1024x682.jpg 1024w\" alt=\"\" width=\"858\" height=\"572\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">The audit is a key tool to know the overall status and provide the analysis, the assessment, the advice, the suggestions and the actions to take in order to cut costs and increase the efficiency and efficacy of the fleet. We propose the following fleet management audit.<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>FLEET MANAGEMENT AUDIT<\/strong><\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Telematics are a well-established tool in fleets, but there are pitfalls and challenges to their introduction and use. They range from driver &#8211; and union \u2013 scepticism to data overload and the risk of being in danger of ignoring stored evidence in the most extreme cases. But the return on investment is often clear. Fleet&#8230;<\/p>\n","protected":false},"author":3,"featured_media":6470,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[41],"_links":{"self":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/6469"}],"collection":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/comments?post=6469"}],"version-history":[{"count":1,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/6469\/revisions"}],"predecessor-version":[{"id":6471,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/6469\/revisions\/6471"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media\/6470"}],"wp:attachment":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media?parent=6469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/categories?post=6469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/tags?post=6469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}