{"id":6203,"date":"2020-06-22T13:10:34","date_gmt":"2020-06-22T11:10:34","guid":{"rendered":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/?p=6203"},"modified":"2020-06-22T13:12:01","modified_gmt":"2020-06-22T11:12:01","slug":"telematics-5","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2020\/06\/22\/telematics-5\/","title":{"rendered":"Considerations for an OEM-Based Telematics Solution"},"content":{"rendered":"

Acorn Stairlifts is one of many fleets that utilizes and depends on a telematics solution to help monitor and manage its vehicle fleet. Photo: Acorn Stairlift<\/span><\/p>\n

When you think of telematics, several providers may immediately come to mind, but it\u2019s likely that none of them are OEMs, such as Ford<\/a> or General Motors<\/a>. These OEMs have telematics solutions specific for their vehicle lines \u2014 built in and ready to go. \u00a0<\/span><\/p>\n

<\/div>\n

An OEM-focused solution has its benefits and its challenges.\u00a0<\/span><\/p>\n

Quick Installation &\u00a0Instant Support\u00a0<\/span><\/h2>\n

Probably the top benefit of utilizing any OEM-based telematics solution is the easy of installation \u2014 it\u2019s ready to go right away! No installation required.\u00a0<\/span><\/p>\n

\u201cUsing embedded modems means we can offer our customers high-quality, manufacturer-grade data. Our solution is designed by Ford Engineers and deeply integrated into our vehicles,\u201d said Michelle Moody, marketing director for Ford Commercial Solutions.<\/span><\/p>\n

General Motors utilizes its OnStar platform.<\/span><\/p>\n

\u201cOnStar is backed by more than 20 years of providing safety and security services \u2014 \u00a0protecting drivers, vehicles, and offering support businesses can trust,\u201d explained Michelle Calloway, head of OnStar Vehicle Insights, General Motors Global Innovation. \u00a0<\/span><\/p>\n

Both GM and Ford\u2019s solutions are embedded into the vehicle.\u00a0<\/span><\/p>\n

Ford\u2019s solution uses an external antenna to improve cellular connection and includes integrated power management to protect the vehicle battery.\u00a0\u00a0<\/span><\/p>\n

\u201cThere is no need to purchase or install additional equipment for Ford vehicles fitted with an embedded modem from the factory and\u00a0100% of Ford\u2019s 2020 model-year lineup in North America now offers some form of connectivity,\u201d Moody added.\u00a0<\/span><\/p>\n

OnStar hardware is embedded in GM vehicles and provides a powerful connection for OnStar Vehicle Insights functionality.\u00a0<\/span><\/p>\n

\u201cOnStar Vehicle Insights customers also have access to a full range of additional services via OnStar, including fleet safety and security features like Automatic Crash Response and Stolen Vehicle Assistance. Wi-Fi connectivity packages are also available for each vehicle,\u201d Calloway shared.\u00a0<\/span><\/p>\n

\n

OnStar Vehicle Insights<\/span><\/h2>\n

OnStar Vehicle Insights is GM\u2019s all-encompassing fleet management tool offering a full set of features to help businesses simplify fleet management. OnStar Vehicle Insights helps business owners and fleet managers maximize their fleet\u2019s operational efficiency, to save time and money, and it also helps increase fleet productivity by offering a range of features specifically developed for drivers.<\/span><\/p>\n

\u201cOverall, OnStar Vehicle Insights helps maximize operational efficiencies, optimize productivity and gain insights all while promoting safety for your drivers and assets,\u201d said Michelle Calloway, head of OnStar Vehicle Insights, General Motors Global Innovation. \u201cWe regularly communicate with our customers and are using their feedback to further develop our tool, so it can continue to be as beneficial as possible.\u201d<\/span><\/p>\n

\"OnStar<\/span>
\n

OnStar Vehicle Insights is GM\u2019s all-encompassing fleet management tool offering a full set of features to help businesses simplify fleet management. OnStar Vehicle Insights helps business owners and fleet managers maximize their fleet\u2019s operational efficiency. <\/span>Photo: General Motors<\/span><\/p>\n<\/figcaption><\/figure>\n

OnStar Vehicle Insights features include the ability to locate vehicles in real-time; view real-time vehicle information such as fuel level, odometer, oil life and tire pressure; and see diagnostic trouble codes with explanations, including airbag, antilock brake, battery, lights, engine, transmission and more.\u00a0<\/span>
\nRemote commands, including lock, unlock, and remote start are also available.<\/span><\/p>\n

\u201cOnStar Vehicle Insights features a number of unique features for both managers and drivers, including performance metrics providing insights on driving behavior, driver scores, efficiency, fuel consumption, total mileage, vehicle utilization, idle time, and more. There is on-demand reporting available for download and all of these capabilities are available across desktop and mobile app for easy access,\u201d Calloway said.<\/span><\/p>\n

OnStar Vehicle Insights is compatible with most 2015 model-year and newer Chevrolet, Buick, GMC, and Cadillac vehicles.<\/span><\/p>\n<\/div>\n

Working with Mixed Fleets<\/span><\/h2>\n

As with any solution utilized by fleets, one-size never fits all and solutions must be tailored to individual fleet needs.\u00a0<\/span><\/p>\n

\u201cWe recognize that fleets want a flexible solution and we\u2019re working on making Ford Telematics compatible with other vehicle brands,\u201d Moody explained.<\/span><\/p>\n

And, while single-sourcing a fleet has benefits from a streamlining of operations perspective, Calloway understands that not every fleet can be single-sourced.\u00a0<\/span><\/p>\n

\u201cWe are working on a solution that will allow OnStar Vehicle Insights to be compatible with mixed fleets so even more customers can experience the benefits of our services,\u201d Calloway shared. \u201cGeneral Motors also has many third-party partnership solutions in place today that leverage GM\u2019s API and Data Services such as GeoTab, Verizon Connect, Fleet Complete, MapAnything, Donlen, ARI, Enterprise, Element, and Spireon that use the embedded OnStar technology to support fleets of many makes and sizes.\u201d<\/span><\/p>\n

While OnStar Vehicle Insights is simple, fast, and scalable for all businesses, its variety of features allow fleet manager and drivers to have a customized experience, as each business\u2019 needs are different. \u00a0<\/span><\/p>\n

\u201cFleet managers can pull reports based on specific criteria that is important to them, as well as set up custom notifications for speeding, geofencing, diagnostics, and maintenance reminders. Fleet managers can organize their fleet by different regions or groups and compare insights across the groups. OnStar Vehicle Insights also allows different user logins, so that fleet managers can invite other team members and drivers to use the product with the appropriate levels of access,\u201d Calloway said.<\/span><\/p>\n

Ford Commercial Solutions also knows that no two fleets are alike.\u00a0\u00a0<\/span><\/p>\n

\u201cOur customers have the power of choice to select the telematics option that works best for them,\u201d Moody said. \u201cFord Data Services can provide manufacturer-grade data to third-party telematics providers or fleet management companies using factory-fitted embedded modems already in their vehicles.\u00a0\u00a0We currently have relationships with ARI, Donlen, Fleet Complete, Goetab, Spireon, and Verizon Connect,\u201d Moody shared.\u00a0<\/span><\/p>\n

If a fleet operator has their own proprietary systems, Ford can provide connected vehicle data through the Ford Data Services API. \u00a0<\/span><\/p>\n

\u201cFor fleets looking for an OEM telematics solution, we offer Ford Telematics, which features GPS tracking and geofencing on a live map, vehicle health alerts, vehicle fuel usage monitoring, and insights into driver behavior,\u201d Moody said. \u201cAdditionally, fleets can manage their vehicles and product subscriptions through an online marketplace, Ford Fleet Marketplace. This allows them to customize which products they purchase for each vehicle in their fleet.\u201d<\/span><\/p>\n

If you haven\u2019t yet considered an OEM-focused solution, it\u2019s as good a time as any to investigate your options.\u00a0<\/span><\/p>\n

\n

Ford Telematic Solutions<\/span><\/h2>\n
\"The<\/span>
\n

The telematics solutions from Ford offer insights from manufacturer-grade data to drive fleet efficiencies by helping its customers better understand vehicle usage, driver behavior and the health of their fleet, all in real time. <\/span>Photo: Ford<\/span><\/p>\n<\/figcaption><\/figure>\n

The telematics solutions from Ford offer insights from manufacturer-grade data to drive fleet efficiencies by helping our customers better understand vehicle usage, driver behavior and the health of their fleet, all in real time.\u00a0<\/span><\/p>\n

\u201cWith 35 years of Commercial Vehicle leadership, Ford\u2019s telematics solutions have been developed using our unrivalled knowledge of Ford vehicles, working with experts and listening to our customers that manage and drive fleets of all sizes every day. The data and insights available through Ford\u2019s embedded modems will continue to help drive the next efficiency boost in fleet management and ultimately margins for businesses,\u201d said Michelle Moody, marketing director for Ford Commercial Solutions.\u00a0<\/span><\/p>\n

Ford Commercial Solutions, through factory-fitted embedded modems, enables access to clean and accurate manufacturer-grade vehicle data.\u00a0<\/span><\/p>\n

\u201cWe offer various solutions to help fleet managers choose the best way to interact with their fleet data and insights,\u201d Moody shared.<\/span><\/p>\n

Ford Data Services provides access via an API to integrate data into proprietary systems or access data via a third-party telematics service provider.\u00a0<\/span><\/p>\n

\u201cAdditionally, Ford Telematics is our Web-based telematics solution with companion app which delivers data and insights for highly-detailed, live fleet management,\u201d Moody said.\u00a0<\/span><\/p>\n

Ford Telematics features GPS tracking and geofencing on a live map, vehicle health alerts, vehicle fuel usage monitoring, and insights into driver behavior. The companion app, Ford Telematics Drive, provides drivers a mobile application for completing vehicle checklists and flagging vehicle issues to the fleet manager via Ford Telematics.<\/span><\/p>\n<\/div>\n

Real-World Applications &\u00a0Benefits<\/span><\/h2>\n

Acorn Stairlifts, headquartered in Orlando, Fla., operates a mixed fleet of approximately 350 vehicles. The fleet is used to carry products related to the installation and maintenance of stairlifts, as well as sales operations.\u00a0<\/span><\/p>\n

\u201cI have OnStar Vehicle Insights for my GM vehicles and a third-party solution for my other vehicles. About two-thirds of my vehicles use OnStar Vehicle Insights right now and I plan to convert my fleet completely over to the OnStar Vehicle Insights system once OnStar Vehicle Insights has mixed fleet capabilities,\u201d said Bryan Krieser, fleet operations manager for Acord Stairlifts, Inc. \u201cI prefer OnStar Vehicle Insights because I find it to be a better system \u2014 the data is more accurate, my drivers love it, the remote lock\/unlock function is great and saves me from paying additional costs. And, overall, it is saving me money.\u201d<\/span><\/p>\n

Krieser recounts a recent situation when one of the company drivers locked the keys inside the vehicle.\u00a0<\/span><\/p>\n

\u201cBefore (without OnStar Vehicle Insights) we would have had to call roadside, which would have caused probably two hours of downtown, we\u2019d have to pay for the unlocking service, which is an added cost, and a lot of times now companies don\u2019t want to pop your lock because it\u2019s a damage liability. With OnStar Vehicle Insights we quickly unlocked the door remotely and my driver was able to stay on schedule and I didn\u2019t have to pay any outside maintenance costs,\u201d Krieser said.\u00a0<\/span><\/p>\n

Being able to use the remote lock\/unlock has been a big improvement for the fleet.<\/span><\/p>\n

\u201cI\u2019m already seeing cost savings and I know they are just going to keep growing to greater savings over time. The additional safety benefits that come with OnStar are also great,\u201d Krieser concluded.\u00a0<\/span><\/p>\n

 <\/p>\n

by Lauren Fletcher<\/a><\/p>\n

Source:\u00a0 https:\/\/www.worktruckonline.com<\/a><\/span><\/p>\n

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Acorn Stairlifts is one of many fleets that utilizes and depends on a telematics solution to help monitor and manage its vehicle fleet. Photo: Acorn Stairlift When you think of telematics, several providers may immediately come to mind, but it\u2019s likely that none of them are OEMs, such as Ford or General Motors. These OEMs…<\/p>\n","protected":false},"author":3,"featured_media":6204,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[41],"_links":{"self":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/6203"}],"collection":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/comments?post=6203"}],"version-history":[{"count":2,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/6203\/revisions"}],"predecessor-version":[{"id":6206,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/6203\/revisions\/6206"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media\/6204"}],"wp:attachment":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media?parent=6203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/categories?post=6203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/tags?post=6203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}