{"id":3362,"date":"2019-08-29T16:42:01","date_gmt":"2019-08-29T14:42:01","guid":{"rendered":"http:\/\/en.advancedfleetmanagementconsulting.com\/?p=3362"},"modified":"2019-08-29T16:42:01","modified_gmt":"2019-08-29T14:42:01","slug":"advanced-safety-tech-annoys-drivers-j-d-power-finds","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2019\/08\/29\/advanced-safety-tech-annoys-drivers-j-d-power-finds\/","title":{"rendered":"Advanced Safety Tech Annoys Drivers, J.D. Power Finds"},"content":{"rendered":"

\"J.D.<\/p>\n

J.D. Power analysts found 61% of drivers sometimes disable their vehicles\u2019 lane-keeping and centering systems. Photo courtesy Mercedes-Benz USA<\/p>\n

Advanced Safety Tech Annoys Drivers, J.D. Power Finds<\/h2>\n

Some alerts on advanced driver assistance systems (ADAS) are so annoying or bothersome that many drivers disable the systems and may try to avoid them on future vehicle purchases, according to the J.D. Power 2019 U.S. Tech Experience Index Study.<\/p>\n

This is a major concern for automakers keen to market these lucrative technologies and pave the way for more highly automated vehicles in the future, said Kristin Kolodge, the firm\u2019s executive director of driver interaction and human machine interface research.<\/p>\n

\u201cAutomakers are spending lots of money on advanced technology development, but the constant alerts can confuse and frustrate drivers,\u201d\u00a0Kolodge said. \u201cThe technology can\u2019t come across as a nagging parent; no one wants to be constantly told they aren\u2019t driving correctly.\u201d<\/p>\n

One example is lane-keeping and centering systems. On average, 23% of customers with these systems complain that the alerts are annoying or bothersome. This ranges from just 8% for one domestic brand to more than 30% for two import brands.<\/p>\n

For these owners, 61% sometimes disable the system, compared with just 21% of those that don\u2019t consider the alerts annoying or bothersome. Owners wanting the feature on their next vehicle ranges from 63% for those that consider the alerts annoying or bothersome to 91% for those who do not.<\/p>\n

\u201cSome brands are succeeding at making their safety technology effective without being overbearing. Some are good at one aspect but weaker at another, and some are struggling with both,\u201d Kolodge said. \u201cThis is why one brand has 90% of its customers wanting lane-keeping\/centering on their next vehicle, while another brand has just 59% of its customers saying the same thing.\u201d<\/p>\n

The study, now in its fourth year, measures owners\u2019 experiences, usage and interaction with 38 driver-centric vehicle technologies at 90 days of ownership. Overall satisfaction with new-vehicle technology ranges widely. The best-performing vehicle in the study is the Kia Stinger, scoring 834 (on a 1,000-point scale). The overall average is 781, with the lowest-scoring model achieving just 709.<\/p>\n

Collision protection has the highest score (813) among the six categories measured in the study. Smartphone mirroring (789) is second, followed by comfort and convenience (787), entertainment and connectivity (782), driving assistance (768), and navigation (744).<\/p>\n

Source: https:\/\/www.businessfleet.com<\/a><\/p>\n

FLEET MANAGEMENT AUDIT<\/h3>\n

Fleet management is the use of a set of vehicles in order to provide services to a third-party, or to perform a task for our organization, in the most efficient and productive manner with a determined level of service and cost.<\/p>\n

Fleet management activities are shown in the following graph 1:<\/p>\n

\"fleet<\/p>\n

Graph 1: fleet management activities<\/p>\n

The proposal audit analyses and assesses all fleet management activities shown in the graph 1, and its main goals are:<\/p>\n