{"id":3317,"date":"2019-08-22T16:39:36","date_gmt":"2019-08-22T14:39:36","guid":{"rendered":"http:\/\/en.advancedfleetmanagementconsulting.com\/?p=3317"},"modified":"2019-08-22T16:39:36","modified_gmt":"2019-08-22T14:39:36","slug":"5-key-features-of-a-telematics-solution","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2019\/08\/22\/5-key-features-of-a-telematics-solution\/","title":{"rendered":"5 Key Features of a Telematics Solution"},"content":{"rendered":"

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Photo: Getty\/Sturti<\/b><\/p>\n

5 Key Features of a Telematics Solution<\/h2>\n

While it\u2019s not a required piece of technology, a telematics solution enables truck fleets to quickly realize numerous bottom-line benefits, including increased productivity, improved customer satisfaction, and reduced costs. And now that most fleets must have mandatory electronic logging devices, those ELDs can be part of a larger telematics solution.<\/p>\n

Whether you\u2019re still considering dipping your toe into the telematics pool or are looking to change providers, telematics technology is becoming an essential tool in the fleet manager\u2019s toolbox. Not having this technology or, more importantly, not having the right telematics features, means you may be behind the curve and won\u2019t be able to compete in the long run.<\/p>\n

When evaluating a telematics solution, there are five must-have capabilities that you should have on your list regardless of the provider.<\/p>\n

1. Vehicle Tracking<\/h3>\n

Vehicle tracking is at the foundation of telematics, and while vehicle tracking has become very common and is in near-real time, it shouldn\u2019t be taken for granted or short changed.<\/p>\n

Awareness of where your drivers, vehicles, and equipment are positioned at any given moment allows you to respond more rapidly to emergencies and make sure you get the right people, vehicles, and tools to the right place at the right time. In conjunction with your ELD solution, it also allows you to better monitor drivers\u2019 hours of service, and help them find a safe place to park if they\u2019ve reached their maximum hours or are running up against a mandatory rest period.<\/p>\n

Route optimization is a natural outgrowth of vehicle tracking and takes into account traffic patterns, accidents, road work, weather, and other factors that impact routes. As a result, you can improve response time, reduce mileage, fit more jobs into a day, protect your drivers from hazards, keep customers happy, and keep your drivers in compliance. Working in sync with vehicle tracking and dispatch, route optimization helps fleets run efficiently by enabling you to get drivers safely to the right place in the least amount of time, adapting to last-minute changes as necessary. Real-time data about current conditions gives you the ability to make quick, informed decisions that maintains efficiency and meets customer expectations.<\/p>\n

Route optimization helps to improve communication with customers, giving them real-time, transparent estimated time of arrival information, managing expectations in cases of delays or other unforeseen circumstances.<\/p>\n

2. Automated Scheduling and Dispatch<\/h3>\n

Today\u2019s telematics solutions relieve fleet managers of the headache and potential mishaps of scheduling with pencil and paper.<\/p>\n

With automated dispatch, drivers know from the start of their shifts where they are going and when, with jobs arranged in the most cost-effective manner and accompanied by details like customer requests or unique delivery requirements. This feature can streamline communication, increase productivity, and help maintain customer satisfaction by improving arrival times and enabling you to connect the right people and equipment to the right job.<\/p>\n

It also will help with optimizing staffing of back office personnel, eliminating or reallocating dispatch staff who were involved in the laborious, inefficient task of paper and pencil route creation.<\/p>\n

3. Custom Alerts<\/h3>\n

Custom alerts are among the best of the must-have fleet telematics features. While your ELD solution will give you updates about how many hours a driver has been behind the wheel, it won\u2019t give many (if any) details about a driver\u2019s behavior or the operational health and safety of the vehicle. Being alerted in real time about everything from driving behavior to vehicle diagnostics can open opportunities for cutting risk and improving efficiency, which goes right to the bottom line.<\/p>\n

For example, alerts about fuel being wasted through driving habits (including poor routing and driver behavior), idling, or even at the pump can help fleet managers and personnel find areas for improvement in real time and either correct the problem through adjustments at the operational level or by coaching drivers individually.<\/p>\n

This is just a single example of the kind of alerts \u2014 and their bottom-line benefits \u2014 that this must-have capability can bring to fleet operations.<\/p>\n

4. Vehicle Health Monitoring<\/h3>\n

A fleet\u2019s vehicles are the lifeblood of its operation, so keeping them up and running will always be a priority. Telematics solutions with vehicle health monitoring capability will allow you to keep tabs on your vehicles, spot emergent maintenance issues, such as faulty brakes, low tire pressure, or a failing transmission, address them immediately, and make sure that preventive maintenance, such as tune-ups or oil drains, is being scheduled and completed. Remember, downtime is unproductive time for both your vehicles and your drivers, and that means profitability is also taking a hit.<\/p>\n

5. Driver Monitoring<\/h3>\n

One of the most difficult variables to monitor and control are drivers. Telematics gives visibility on both vehicles and the way they\u2019re being driven. Coupled with alert capabilities, telematics can give near-real-time insights into the way vehicles are driven and hold drivers accountable for their actions.<\/p>\n

The result is the ability to coach and correct behavior before an accident happens and reduce driver risk and the expenses related to a collision, including vehicle downtime, injuries, and potential \u2014 and often ruinous \u2014 liability payments.<\/p>\n

While you may not need all five of these must-have features, and there are other capabilities and features available on telematics solutions \u2014 and new ones being added regularly \u2014 the above in whatever combination that are relevant to your fleet\u2019s mission are the essential features that will help you define and improve operations and profitability.<\/p>\n

Without them, it will likely become harder to remain competitive and relevant in the increasingly technological and connected world of fleet management.<\/p>\n

While you shouldn\u2019t rush into implementing an ELD solution, at the same time there is a looming hard deadline, so a wait-and-see approach is not an option. If you decide to delay, your drivers, your fleet, and your company will face serious obstacles, including not being in compliance, risking a violation, being put out of service, and even an audit by FMCSA investigators. The best course of action is to get going and keep going.<\/p>\n

Compare prices for ELD and telematics solutions\u00a0at Businessfleet.com<\/a>, a sister Bobit Business Media publication.<\/em><\/p>\n

Originally posted on Trucking Info<\/a><\/p>\n

Source:https:\/\/www.worktruckonline.com<\/a><\/p>\n

FLEET MANAGEMENT AUDIT<\/h3>\n

Fleet management is the use of a set of vehicles in order to provide services to a third-party, or to perform a task for our organization, in the most efficient and productive manner with a determined level of service and cost.<\/p>\n

Fleet management activities are shown in the following graph 1:<\/p>\n

\"fleet<\/p>\n

Graph 1: fleet management activities<\/p>\n

The proposal audit analyses and assesses all fleet management activities shown in the graph 1, and its main goals are:<\/p>\n