{"id":2945,"date":"2019-06-24T13:12:01","date_gmt":"2019-06-24T11:12:01","guid":{"rendered":"http:\/\/en.advancedfleetmanagementconsulting.com\/?p=2945"},"modified":"2019-06-24T13:12:01","modified_gmt":"2019-06-24T11:12:01","slug":"if-fleets-want-to-retain-drivers-earn-their-trust","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2019\/06\/24\/if-fleets-want-to-retain-drivers-earn-their-trust\/","title":{"rendered":"If Fleets Want to Retain Drivers, Earn Their Trust"},"content":{"rendered":"

\"It<\/p>\n

If Fleets Want to Retain Drivers, Earn Their Trust<\/h2>\n

It should come as no surprise that drivers prioritize the best pay possible, but another avenue to keep them could be much cheaper\u00a0\u2014\u00a0\u00a0earn their trust.<\/p>\n

In a survey of more than 15,000 drivers, Stay Metrics found that while pay and compensation are the areas that drivers considered the most when deciding to stay with a carrier, trust was also a significant factor in potential turnover.<\/p>\n

Stay Metrics asked drivers questions about their satisfaction with key elements of their jobs. Questions touched on issues like fairness of compensation, work related stress and whether or not they felt their employers had their best interests in mind.<\/p>\n

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Drivers were also asked if they had considered leaving their carrier. \u00a0Stay Metrics then looked at how much the topics correlated to their intent to leave giving it a score to show how likely each issue was to influence turnover.<\/p>\n

Pay and compensation were consistently near the most influential on decisions to leave. But Stay Metrics found that trust in a carrier was nearly as important to retention.<\/p>\n

\u201cThe pay questions with the highest Stay Index have less to do with the amount and more to do with transparency and fairness,\u201d said Tim Hindes, co-founder and chief executive officer of Stay Metrics. \u201cBut that\u2019s not the whole story. Drivers\u2019 attitudes towards the trustworthiness of their carriers seem just as important. In situations where pay increases are not possible and drivers are dissatisfied, we recommend carriers focus on strategies to build back driver trust.\u201d<\/p>\n

While driver pay can be a harder issue to solve for some fleets, Stay Metrics said in its report that there was a significant opportunity to improve or restore trust between drivers and carriers in areas that didn\u2019t require a change in compensation. These includes actions like a carrier doing what it says it is going to do or simply a fostering a feeling that a carrier cares about the driver.<\/p>\n

Slightly less influential, but still an avenue for turnover prevention, were work related issues\u00a0like stress, communication\u00a0and upward mobility within the company. This included the strain that truck driving could put on family life.<\/p>\n

So what should fleets takeaway from this information? Stay Metrics thinks that first and foremost, carriers need to pay attention to pay, focusing not just how much drivers are paid, but how they are paid. Secondly, carriers can do more to create a driver-centric culture to improve trust among drivers. And lastly, fleets should look into ways to mitigate stress and improve a driver\u2019s ability to handle it.<\/p>\n

Source: https:\/\/www.automotive-fleet.com<\/a><\/p>\n

\"JMF\"I\u00b4m\u00a0a Fleet Management expert, and the manager of\u00a0Advanced Fleet Management Consulting<\/a><\/strong>, that provides Fleet Management Consultancy Services.<\/p>\n

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Advanced Fleet Management Consulting, en colaboraci\u00f3n con Jaltest, GantaBI, Optimatics y Transporte Profesional, organizan el \u201cCurso para la Gesti\u00f3n de flotas de veh\u00edculos\u201d con el fin de formar a los profesionales en gesti\u00f3n de flotas a tomar una visi\u00f3n global y conocer todas las actividades y factores clave involucrados en la gesti\u00f3n de una flota de veh\u00edculos. El curso es \u00fanico en Espa\u00f1a y presenta un enfoque innovador al desarrollar una metodolog\u00eda propia para la gesti\u00f3n de flotas de veh\u00edculos.<\/p>\n

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\"\"<\/p>\n<\/article>\n","protected":false},"excerpt":{"rendered":"

If Fleets Want to Retain Drivers, Earn Their Trust It should come as no surprise that drivers prioritize the best pay possible, but another avenue to keep them could be much cheaper\u00a0\u2014\u00a0\u00a0earn their trust. In a survey of more than 15,000 drivers, Stay Metrics found that while pay and compensation are the areas that drivers…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[133],"_links":{"self":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/2945"}],"collection":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/comments?post=2945"}],"version-history":[{"count":0,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/2945\/revisions"}],"wp:attachment":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media?parent=2945"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/categories?post=2945"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/tags?post=2945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}