<\/p>\n
You\u2019ve heard management extol the value of collaboration among colleagues and departments. But what about fleet technologies?<\/p>\n
The same principle applies. \u201cThere is incredible power in combining them,\u201d said David Riordan, Lytx\u2019s chief client officer.<\/p>\n
Riordan, who spends his days helping transportation companies combine their technology tools with the DriveCam\u00ae<\/sup> program<\/a>, has seen numerous types of integrations. The vast majority of these integrations are aimed at the same thing: integrating and analyzing data from multiple devices and equipment to create a more holistic view of what\u2019s happening with the vehicle, the driver, and the entire fleet.<\/p>\n \u201cFor example, if you compare data about driving behavior with compliance data and driver tenure, you can see which combinations are having the greatest impact on collision rates and regulatory scores,\u201d Riordan said. \u201cAdd location data or information from route performance, and you get yet another aspect of intelligence, such as which groups or drivers perform best across multiple dimensions.\u201d<\/p>\n You can also layer on employee data to build a holistic view of both individual drivers and groups of drivers, so you can see which groups are performing and which need help, he said.<\/p>\n Several of our clients have promoted the concept \u201cThe Total Service Professional\u201d or \u201cThe Total Transportation Professional,\u201d where employees are evaluated not only by their safety records, but also their customer service, productivity, and compliance records<\/a>. By integrating safety, operations and human resources systems, companies can create a more meaningful profile of their drivers, one that takes into account such factors as how long the driver has been with the company, whether the driver consistently comes to work on time, has safe driving habits, takes well to coaching, has a good service record, completes their routes on time, and so on.<\/p>\n Fleets have plenty of options in this brave new world of connectivity, where everything can be connected to everything else. The challenge is in figuring out which systems to connect.<\/p>\n \u201cIntegrations can be simple to crazy complex,\u201d Riordan said.<\/p>\n Each organization typically has two or three technologies on its vehicles, plus three to four systems in the back office used for performance management, tracking, or insights. Multiply these systems by the types of data each collects and the resulting options can be dizzying.<\/p>\n <\/p>\n
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