{"id":13549,"date":"2022-04-14T16:50:11","date_gmt":"2022-04-14T14:50:11","guid":{"rendered":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/?p=13549"},"modified":"2022-04-14T16:50:11","modified_gmt":"2022-04-14T14:50:11","slug":"engine-problem","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2022\/04\/14\/engine-problem\/","title":{"rendered":"Finding the root cause of: an intermittent engine problem"},"content":{"rendered":"<p style=\"text-align: justify;\">Even for a technician with 30+ years of experience, troubleshooting engines can take time\u2014and a lot of diagnostics and roads tests. But patience pays off.<\/p>\n<p style=\"text-align: justify;\">In this series of troubleshooting postmortems, technicians will explain how they fixed a common issue on commercial vehicles.<\/p>\n<h3 style=\"text-align: justify;\">The Challenge<\/h3>\n<p style=\"text-align: justify;\">A Detroit-powered Freightliner tractor that had stopped running and would not start was brought to <a href=\"https:\/\/i-505-truck-trailer-repair.business.site\/\" target=\"_blank\" rel=\"noopener noreferrer\">I-505 Truck and Trailer Repair <\/a>in Vacaville, California.<\/p>\n<p style=\"text-align: justify;\">After gaining a reputation for handling complex repairs, Kirtis Burroughs was assigned the job. The technician has more than three decades of experience servicing and repairing heavy-duty commercial vehicles. This would be one of his most vexing missions ever, he said after finally figuring out the issue.<\/p>\n<p style=\"text-align: justify;\">Initial diagnostics on the truck revealed the presence of metal shavings in the fuel tank and fuel filters, Burroughs reported. That led to the replacement of the fuel injection pump and the fuel filter module. The fuel system was flushed, including the tanks. After those procedures, the engine started, the truck was road tested without experiencing any problems, and the customer was called to pick up the vehicle.<\/p>\n<p style=\"text-align: justify;\">\u201cAbout 15 minutes after the customer took the truck, they returned to the shop, this time complaining of an intermittent loss of throttle and an engine light that was on,\u201d Burroughs related. \u201cThey also reported that the same issues had occurred prior to the fuel system failure.\u201d<\/p>\n<h3 style=\"text-align: justify;\">The Solution<\/h3>\n<p style=\"text-align: justify;\">After connecting a laptop with diagnostic software to the unit, Burroughs found an active fault code for the J-1939 data bus indicating a loss of communication with the vehicle\u2019s ABS module. Further diagnosis indicated an internal problem with the module, so he installed a test unit and road tested the vehicle without experiencing any problems.<\/p>\n<p style=\"text-align: justify;\">After installing and programming a new module, it was time for another road test. This was uneventful, so the customer was advised to drive the truck. The driver returned saying they had experienced the same loss of power, but this time without any engine warning light.<\/p>\n<div class=\"img-align-left\" style=\"text-align: justify;\" data-v-520b16e0=\"\">\n<div class=\"ebm-content-teaser-image\" align=\"left\" data-v-05efa908=\"\" data-v-520b16e0=\"\">\n<div data-v-578179fc=\"\" data-v-05efa908=\"\">\n<figure class=\"ebm-image-wrapper\" data-v-578179fc=\"\">\n<div class=\"ebm-image\" data-v-578179fc=\"\">\n<div class=\"ebm-image\" data-v-578179fc=\"\">\n<div title=\"&amp;apos;[T]here is a huge sense of accomplishment when you finally solve a painful, intermittent problem,&amp;rdquo; noted Kirtis Burroughs after a grueling day of troubleshooting a Detroit engine.\" data-v-578179fc=\"\"><img class=\"aligncenter\" title=\"&amp;apos;[T]here is a huge sense of accomplishment when you finally solve a painful, intermittent problem,&amp;rdquo; noted Kirtis Burroughs after a grueling day of troubleshooting a Detroit engine.\" src=\"https:\/\/img.fleetmaintenance.com\/files\/base\/ebm\/fm\/image\/2022\/03\/Kirtis_Burroughs__I_505_Truck_and_Trailer_Repair2.6241aed28c929.png?auto=format,compress&amp;w=1300&amp;h=730&amp;fit=max\" alt=\"&amp;apos;[T]here is a huge sense of accomplishment when you finally solve a painful, intermittent problem,&amp;rdquo; noted Kirtis Burroughs after a grueling day of troubleshooting a Detroit engine.\" \/><\/div>\n<\/div>\n<\/div><figcaption class=\"ebm-image-caption\" data-v-578179fc=\"\">&#8220;[T]here is a huge sense of accomplishment when you finally solve a painful, intermittent problem,\u201d noted Kirtis Burroughs after a grueling day of troubleshooting a Detroit engine.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<p style=\"text-align: justify;\">Burroughs quickly determined that there were no current active fault codes. He went on a road test with the customer to verify the complaint. The same problem occurred three times in five miles.<\/p>\n<p style=\"text-align: justify;\">The next step Burroughs took was to contact Detroit, who advised him to road test the vehicle and record the data log. After reviewing that information, the manufacturer advised Burroughs to recalibrate all modules and install new software, including some overdue updates.<\/p>\n<p style=\"text-align: justify;\">Following the data upgrade, the vehicle was road tested again. The same problem occurred as the engine continued to lose power. Another road test log file was sent to the manufacturer and their advice was to replace the clutch switch. Still another road test indicated that the problem was still not resolved, but after reviewing the latest road test log, the manufacturer suggested that Burroughs check the connections on the intake manifold pressure sensor.<\/p>\n<p style=\"text-align: justify;\">After finding that the intake pressure circuit had been repaired using crimp and shrink butt connectors, Burroughs removed the connectors, soldered the wires together and applied shrink tube. But this time he didn\u2019t even have to road test the vehicle, as the problem occurred driving around the yard.<\/p>\n<p style=\"text-align: justify;\">At the manufacturer\u2019s direction, he then proceeded to replace the EGR Delta P sensor. A subsequent drive around the yard and a 45-minute road test did not turn up any problems. Success at last.<\/p>\n<p style=\"text-align: justify;\">\u201cThe manufacturer never could tell me why they had me replace the Delta P sensor, other than there was a strange wiggle in the file for the Delta P when the derate occurred,\u201d Burroughs said. \u201cBut I didn\u2019t really care what was wrong with the sensor. I was happy to be able to release the vehicle to customer and not hear a word since.<\/p>\n<p style=\"text-align: justify;\">\u201cAt one point I was getting very frustrated and wanted to give up on this vehicle, but that\u2019s not my style,\u201d Burroughs continued. \u201cI believe this was one of the top ten issues I\u2019ve faced over the past 35 years as a heavy-equipment technician, but there is a huge sense of accomplishment when you finally solve a painful, intermittent problem.\u201d<\/p>\n<h3 style=\"text-align: justify;\">The Technician<\/h3>\n<p style=\"text-align: justify;\">Kirtis Burroughs, who joined the team at I-505 Truck and Trailer Repair a few months earlier, served as a technician, foreman, warranty administrator and shop manager at another shop for more than 27 years before that facility closed its doors. Along with his 18-year-old daughter Natalee, he also operates Diesel Guru Diagnostics in Napa, California.<\/p>\n<p style=\"text-align: justify;\">I-505 Truck and Trailer Repair is a service provider for <a href=\"http:\/\/www.hennertanklines.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Henner Tank Lines<\/a>, its parent company. The shop also offers maintenance and repairs for other fleets, all makes and models of trucks, tractors and trailers, and provides breakdown assistance. The operation is housed in a new 12,000-sq.-ft. facility with pull through express lane for inspections and regular service, four half bays for repairs, and has an 80-ft. drive-through wash bay.<\/p>\n<p>&nbsp;<\/p>\n<p>By <span data-v-70405d35=\"\"><a href=\"https:\/\/www.fleetmaintenance.com\/21213584\" data-v-70405d35=\"\">Seth Skydel<\/a><\/span><\/p>\n<p><span class=\"posted-by\">Source: <a href=\"https:\/\/www.fleetmaintenance.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.fleetmaintenance.com\/<\/a><\/span><\/p>\n<div class=\"g-cols wpb_row type_default valign_top vc_inner vc_custom_1585038969469\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"w-post-elm post_content\">\n<div class=\"g-cols wpb_row type_default valign_top vc_inner vc_custom_1585038969469\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div 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take time\u2014and a lot of diagnostics and roads tests. But patience pays off. In this series of troubleshooting postmortems, technicians will explain how they fixed a common issue on commercial vehicles. The Challenge A Detroit-powered Freightliner tractor that had stopped running and would&#8230;<\/p>\n","protected":false},"author":3,"featured_media":13550,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[53],"_links":{"self":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/13549"}],"collection":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/comments?post=13549"}],"version-history":[{"count":1,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/13549\/revisions"}],"predecessor-version":[{"id":13551,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/13549\/revisions\/13551"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media\/13550"}],"wp:attachment":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media?parent=13549"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/categories?post=13549"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/tags?post=13549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}