{"id":11926,"date":"2021-07-25T12:19:57","date_gmt":"2021-07-25T10:19:57","guid":{"rendered":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/?p=11926"},"modified":"2021-07-25T12:19:57","modified_gmt":"2021-07-25T10:19:57","slug":"maintenance-34","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2021\/07\/25\/maintenance-34\/","title":{"rendered":"Focusing on preventive maintenance to maximize uptime"},"content":{"rendered":"

PacLease Grand Prairie aims to prevent unplanned service events using detailed PMs.<\/span><\/p>\n

\u201cWe execute over 200 preventive maintenance events each month,\u201d stated Todd Flechsig, general manager at PacLease Grand Prairie in Texas. \u201cWe\u2019re strong believers in a detailed preventive maintenance program because in our experience, it can dramatically decrease the number of breakdowns our customer\u2019s experience. Regularly scheduled maintenance leads to maximizing uptime so they can best service their customers.\u201d<\/span><\/p>\n

At the PacLease facility in Grand Prairie, hundreds of straight trucks day cab and sleeper tractors are maintained for lease customers as well as the operation\u2019s rental fleet, which supports the needs of businesses in the Dallas-Fort Worth Metroplex. The location has six service bays, a drive-through wash bay, and a fuel island. In addition to full-service and contract maintenance, tire services, and 24-hour roadside assistance, on a monthly basis the shop handles more than 100 repairs across the fleet and spends over 170 hours reconditioning lease and rental units to prepare them for sale.<\/span><\/p>\n

\u201cWe work diligently to minimize the volume of roadside incidents for our customers as much as possible by using a wide range of tools and technologies to help streamline maintenance activities,\u201d Flechsig stated. \u201cOne technology which we recently implemented is a custom-built, voice-guided PM system that instructs technicians to inspect over 200 items and accepts their feedback verbally. To the customer, this means they can be confident in the quality and consistency of each PM.<\/span><\/p>\n

\u201cAdditionally, all of our vehicles are loaded with connected truck and remote diagnostic technologies, which allow communication with both the customer and our service department,\u201d Flechsig continued. \u201cUsing these platforms, we\u2019re also able to push over-the-air software updates to our customers\u2019 trucks. That way, they have the benefit of operating equipment with the latest software without having to bring the vehicle into the shop.\u201d<\/span><\/p>\n

Remote diagnostics allow us to have real time data to see if there are any performance issues with a customer\u2019s vehicle, noted Brian Harris, service manager at PacLease.<\/span><\/p>\n

\u201cIt gives us an advantage in knowing what potentially needs to occur to make repairs quickly and efficiently to get trucks back on the road and minimize downtime for customers,\u201d he said. \u201cNo one benefits when trucks are in the shop for unplanned service needs.<\/span><\/p>\n

\u201cIf a truck does arrive for an unscheduled service event, we have a technician work to diagnose the problem as soon as possible so we know whether we will need to order parts or take other steps to quickly get it back on the road,\u201d Harris added.<\/span><\/p>\n

Harris went on to explain that parts inventory is monitored at PacLease in Grand Prairie using the operation\u2019s Karmak Fusion business system, which connects to a web-based platform that helps maintain inventories and track orders and parts deliveries.<\/span><\/p>\n

\u201cWe can use this system to recognize trends for fast-moving parts and have them readily available to reduce downtime,\u201d he added. \u201cIf a particular item is needed but not available locally, we partner with the manufacturer to receive it the next day. We also have relationships with tire vendors to have quick access to replacements, and we use the Dana Rhombus system<\/a> to manage and reduce tire usage.\u201d<\/span><\/p>\n

PacLease Grand Prairie also uses relationships and programs to keep its shop staffed by top technicians.<\/span><\/p>\n

\u201cWe have partnered with local technical schools to identify talent, and with internal and external HR sources to connect with the best candidates in the area,\u201d Harris stated. \u201cWe also partner with Kenworth and Peterbilt to provide internships and scholarships for new recruits.<\/span><\/p>\n

\u201cOur in-house training curriculum allows our technicians to continue their education as well as select a career path so they can advance within our company,\u201d Harris said. \u201cAlong with training, offering great pay and outstanding benefits are ways we invest in keeping good people.\u201d<\/span><\/p>\n

Keeping a close watch on performance is also part of the daily routine at PacLease Grand Prairie.<\/span><\/p>\n

\u201cAdvanced analytics allow us to measure key performance indicators, including PM currency and repair comebacks,\u201d Flechsig said. \u201cMonitoring technician time on a work order is crucial so we can identify which technicians are most efficient at certain repairs and assign them to those tasks as they come into our shop.\u201d<\/span><\/p>\n

All of its service management practices have a direct impact on efficiency, which ultimately benefits customers, Flechsig noted.<\/span><\/p>\n

\u201cThe fewer unplanned service events that are required,\u201d he said, \u201cthe better able we are to control the overall cost to maintain each truck for our customers.\u201d<\/span><\/p>\n

 <\/p>\n

By Seth Skydel<\/a><\/span><\/span><\/p>\n

Source: https:\/\/www.fleetmaintenance.com<\/a><\/span><\/p>\n

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KNOW WHO WE ARE<\/span><\/strong><\/a><\/h1>\n

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PacLease Grand Prairie aims to prevent unplanned service events using detailed PMs. \u201cWe execute over 200 preventive maintenance events each month,\u201d stated Todd Flechsig, general manager at PacLease Grand Prairie in Texas. \u201cWe\u2019re strong believers in a detailed preventive maintenance program because in our experience, it can dramatically decrease the number of breakdowns our customer\u2019s…<\/p>\n","protected":false},"author":3,"featured_media":11927,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[53],"_links":{"self":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/11926"}],"collection":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/comments?post=11926"}],"version-history":[{"count":1,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/11926\/revisions"}],"predecessor-version":[{"id":11928,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/11926\/revisions\/11928"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media\/11927"}],"wp:attachment":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media?parent=11926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/categories?post=11926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/tags?post=11926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}