{"id":11586,"date":"2021-06-24T17:00:10","date_gmt":"2021-06-24T15:00:10","guid":{"rendered":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/?p=11586"},"modified":"2021-06-24T17:00:10","modified_gmt":"2021-06-24T15:00:10","slug":"maintenance-31","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2021\/06\/24\/maintenance-31\/","title":{"rendered":"The path to predictive maintenance"},"content":{"rendered":"

Planning for a predictive maintenance model starts with up-to-date PMs, followed by the integration of vehicle telematics data with in-shop systems to streamline service.<\/span><\/p>\n

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In its most simplistic sense, there are two types of maintenance: reactive and proactive. While reactive requires managing a failure after it occurs, the various proactive maintenance approaches allow for some level of planning to address that failure ahead of time.<\/span><\/p>\n

Proactive maintenance fosters better vehicle uptime and higher utilization; it can be categorized on a number of levels from preventive maintenance to condition-based maintenance, all the way to predictive maintenance models.<\/span><\/p>\n

During the Endeavor Commercial Vehicle Technology (CV Tech) educational event last month, a panel of industry experts shared insights on how telematics is helping to further improve maintenance practices and optimize uptime on the path to predictive maintenance models.<\/span><\/p>\n

The path to a predictive maintenance model starts with implementing and adhering to a comprehensive preventive maintenance (PM) program.<\/span><\/p>\n

You need to walk before you can run, said Brian Mulshine, director of aftermarket customer experience for Navistar. He suggested all PMs be up-to-date and fleets be sure to address any fault codes on the vehicle.<\/span><\/p>\n

\u201cFirst, you have got to do your maintenance. Second, you have to fix fault codes,\u201d he stressed. \u201cThen we can start talking about predictive maintenance and start getting really proactive. That\u2019s what I always look at when I work with a fleet.\u201d<\/span><\/p>\n

\u201cThe evolution of maintenance starts at the PM,\u201d added Gerry Mead, executive vice president of maintenance and equipment for Hub Group. \u201cAnd if you\u2019re not doing the PM, it doesn\u2019t matter what you do, you\u2019re going to fail anyway; you\u2019re never going to get to predictive [maintenance].\u201d<\/span><\/p>\n

Once PMs are followed according to a schedule, fleets will have the most up-to-date vehicle information. Having current information allows for the most accurate picture of vehicle status. Only then can a vehicle\u2019s telematics system share accurate data back to the fleet.<\/span><\/p>\n

From there, continued communication between the vehicle telematics system and the in-shop diagnostic tools and maintenance software programs is key. This requires all information to be filtered into one central database. From there, algorithms help to compare data sets and provide alerts defined by the fleet.<\/span><\/p>\n

Additionally, Mead stressed the importance of having clean data on vehicle and service history included in the database. Without that information, a fleet will not have a benchmark from which to build a predictive maintenance model.<\/span><\/p>\n

Real-world system integration benefits<\/span><\/h3>\n

Once data is integrated into the shop, there are a number of efficiencies fleets can pursue.<\/span><\/p>\n

Integration of that vehicle information into the shop diagnostic tool is key to ensure streamlined service from a roadside event as that vehicle makes its way into a shop, said Scott Bolt, vice president of product management for Noregon.<\/span><\/p>\n

\u201cHaving that history and that information all rolled up into one makes a real, big difference when it comes time to repair the vehicle,\u201d Bolt said.<\/span><\/p>\n

That in-shop integration extends beyond the diagnostic tool to other shop management software systems.<\/span><\/p>\n

\u201cWhen you integrate these shop systems on the floor, what you end up doing is you\u2019re able to more efficiently schedule your vehicles to come in and be [serviced]; you can coordinate when the parts are going to be there, and when the vehicles are going to be there, and when the technician [whom] is able to do the work is going to be there,\u201d Bolt said.<\/span><\/p>\n

Another efficiency with telematics integration to in-shop systems, noted Mead, was the improvements to technician productivity. One example is the automation of pre-populating work orders with information.<\/span><\/p>\n

\u201cWhen you think about a technician\u2019s time, it\u2019s all about direct labor,\u201d Mead said. \u201cI\u2019m looking at direct labor, expediting through my service lanes, because it\u2019s all about utilization to get that truck ready for the driver to get on the road. And this integration piece of that data mix in the cloud that now can be utilized to leverage and take away some menial tasks like populating work orders \u2013 that time, right there, is money.\u201d<\/span><\/p>\n

Willie Reeves, maintenance manager for Paccar Leasing, advised knowing the exact time a vehicle will enter for service, and prior knowledge of what the service will be, has also allowed for a more streamlined shop setup and fewer tools on the shop floor.<\/span><\/p>\n

\u201cA few years back, everybody had three-bay and four-bay toolboxes,\u201d Reeves said. \u201cNow you walk in shops, there are a lot of two-bay and single-bay toolboxes because of a lot of the communication that we receive and being a little bit more proactive with getting repairs done, about getting the vehicles in, scheduling what needs to be there.\u201d<\/span><\/p>\n

Mulshine noted that with the company\u2019s International 360 service communication product, in addition to confirming dealership technician availability, the integration of the vehicle telematics within the service communication platform allows the system to check for parts availability at the location where the vehicle will be serviced.<\/span><\/p>\n

\u201cWe\u2019ve tied it all the way to availability of the parts by dealership with our inventory system,\u201d he said. \u201cIt\u2019s pretty slick, and it\u2019s all AI (Artificial Intelligence) that we have our servers connecting technician availability all the way to parts availability, from a fault code.\u201d<\/span><\/p>\n

Having this actionable data can help less experienced technicians find the information needed to make clear and accurate decisions on service.<\/span><\/p>\n

\u201cYou really do need to be able to condense this information into usable, actionable information,\u201d Bolt said. \u201cHaving the ability to succinctly put this information together so that someone can look at it and say, \u2018Okay, this is important to you, it\u2019s going to become important to you, even though you don\u2019t see it right now,\u2019 based off of data.\u201d<\/span><\/p>\n

Ultimately, leveraging telematics data will further optimize the repair process by giving the shop a heads up \u2013 whether that\u2019s days or hours in advance \u2013 so the service provider can prepare for that vehicle entering the shop through parts ordering, having a technician available, and ensuring the repair timing works for the driver and the fleet.<\/span><\/p>\n<\/div>\n

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This panel discussion provides many more details on vehicle telematics data and in-shop integration, plus what the future may look like with the help of machine learning and artificial intelligence. More info on how to access this CV Tech session on-demand is available at FleetMaintenance.com\/21220996<\/a>.<\/span><\/p>\n<\/div>\n<\/div>\n

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By Erica Schueller<\/a><\/span><\/p>\n

Source: https:\/\/www.fleetmaintenance.com<\/a><\/span><\/p>\n

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CUT COTS OF THE FLEET WITH OUR AUDIT PROGRAM<\/strong><\/a><\/h3>\n

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The audit is a key tool to know the overall status and provide the analysis, the assessment, the advice, the suggestions and the actions to take in order to cut costs and increase the efficiency and efficacy of the fleet. We propose the following fleet management audit.<\/p>\n

FLEET MANAGEMENT AUDIT<\/strong><\/a><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Planning for a predictive maintenance model starts with up-to-date PMs, followed by the integration of vehicle telematics data with in-shop systems to streamline service. In its most simplistic sense, there are two types of maintenance: reactive and proactive. While reactive requires managing a failure after it occurs, the various proactive maintenance approaches allow for some…<\/p>\n","protected":false},"author":3,"featured_media":11587,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[53],"_links":{"self":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/11586"}],"collection":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/comments?post=11586"}],"version-history":[{"count":1,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/11586\/revisions"}],"predecessor-version":[{"id":11588,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/11586\/revisions\/11588"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media\/11587"}],"wp:attachment":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media?parent=11586"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/categories?post=11586"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/tags?post=11586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}