{"id":10991,"date":"2021-05-05T13:42:11","date_gmt":"2021-05-05T11:42:11","guid":{"rendered":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/?p=10991"},"modified":"2021-05-05T13:42:11","modified_gmt":"2021-05-05T11:42:11","slug":"driver-training","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2021\/05\/05\/driver-training\/","title":{"rendered":"How much driver training is too much?"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">How can fleet managers structure an ongoing safety improvement program that shows results, is more dynamic, and is still manageable to develop and deliver?<\/span><\/p>\n<div id=\"content-body-21137349\" class=\"page-contents__content-body\">\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">How much training is too much? That\u2019s a question I never thought I\u2019d be considering, but it turns out that there is such a thing as too much driver training.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">With a business that sells driver training, I acknowledge that it seems odd for me to be saying that. But there is a point at which assigning too much training ultimately loses its effectiveness.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">The \u201ctoo much training\u201d situation normally comes up when fleets are doing monthly training assignments for drivers. They assign some block of training every month, and drivers need to complete it by month\u2019s end.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Assigning safety training for drivers every month without fail is counterproductive. It isn&#8217;t an effective strategy for improving driver knowledge, fleet safety, or workplace culture.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Here\u2019s why: You can\u2019t just drop content onto people and be done with it. You need to take time to review what happens after that content goes out, adjust the plans, work on any lingering gaps, and get drivers involved.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">To maximize the effectiveness of training, it\u2019s important to watch the effect over time and make decisions based on those effects. Maybe the training worked beautifully and solved a problem, maybe it didn\u2019t do much at all. If new things just keep getting assigned every month, there won\u2019t be time to see if the training is actually working.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">On top of that, not everyone develops at the same pace. There are some people who may love having something new to learn every month, but refreshing their memory of existing regulations and best practices isn\u2019t really going to fit the bill for that. Other people need more time to assimilate new knowledge and skills, so bombarding them with monthly assignments robs them of that opportunity. Of course, with drivers having different experience and skill levels, it\u2019s also unlikely that they\u2019re all going to need exactly the same content every month.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Finally, if it\u2019s something that happens every month, it becomes a chore. There\u2019s no way that people are going to find every monthly assignment timely and valuable, so it will just become one more thing they \u201chave to do\u201d at work.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span style=\"color: #0000ff;\"><b>A better approach<\/b><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">So what should you do instead? How do you structure an ongoing safety improvement program that shows results, is more dynamic, and is still manageable to develop and deliver?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">First, think of it in terms of a monthly activity instead of monthly training. Training is one of the elements, but there are other activities that can be incorporated to support that training that are just as effective.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\"><b>Start with a quarterly cycle of monthly activities centered around a specific topic area:<\/b><\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span style=\"color: #0000ff;\">Month 1 \u2013 training assignment in the topic area (traditional online course, 20-30 minutes required to complete)<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Month 2 \u2013 survey collecting feedback from drivers on their work experiences related to the topic (e.g. real-world examples of it, stories from the road)<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Month 3 \u2013 create custom content related to the topic, such as a video reviewing the information covered in the training assignment or a recap of the feedback gathered from Month 2.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">That\u2019s just one example, but there are many variations available. There might be some live events in a particular month, or maybe someone finds a YouTube video that relates to the subject. Or drivers could be asked to post related pictures on Facebook for a contest. What matters is that the monthly activities incorporate content specific to the company, and that drivers have a chance to participate rather than just being told to complete something.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">By combining those elements, a more engaging program is created, the workforce becomes more invested in it, and the content gets ingrained more deeply into the minds and work habits of the participants. You want training to \u201cstick.\u201d<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">By running it on a quarterly schedule, the pace of activities gives people time to think about the content and adjust their daily habits accordingly. There\u2019s also more time to watch the results of those efforts in the field and adjust future plans as necessary.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Note that there\u2019s still monthly engagement with drivers here. The practice of assigning new training every month may have stopped, but there\u2019s still interaction with drivers and the topic of the quarter gets a deeper focus.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">There\u2019s also a better story when an audit or court case happens \u2013 not only is the fleet regularly training its drivers but it\u2019s also involving them in that process more actively and evolving the program to respond to industry and workplace changes. And since a more engaged workforce is less likely to leave, turnover can improve as well, making the story even better.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Better engagement with drivers, better turnover numbers, and a better story for auditors &#8211; those are things you can&#8217;t have too much of.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i>Mark Murrell is co-founder of <a href=\"http:\/\/www.carriersedge.com\/\">CarriersEdge<\/a>, a leading provider of online driver training for the trucking industry, and co-creator of Best Fleets to Drive For, an annual evaluation of the best workplaces in the North American trucking industry produced in partnership with the Truckload Carriers Association.<\/i><\/p>\n<\/div>\n<p>By <span class=\"page-attribution__content-name\"><a href=\"https:\/\/www.fleetowner.com\/home\/contact\/21704573\/mark-murrell\">Mark Murrell<\/a><\/span><\/p>\n<p><span class=\"posted-by\">Source: <a href=\"https:\/\/www.fleetowner.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.fleetowner.com\/<\/a><\/span><\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>CUT COTS OF THE FLEET WITH OUR AUDIT PROGRAM<\/strong><\/a><\/h3>\n<p><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\"><img loading=\"lazy\" class=\"wp-image-5377 aligncenter\" src=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria.jpg\" sizes=\"(max-width: 858px) 100vw, 858px\" srcset=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria.jpg 2000w, https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria-300x200.jpg 300w, https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria-1024x682.jpg 1024w\" alt=\"\" width=\"858\" height=\"572\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">The audit is a key tool to know the overall status and provide the analysis, the assessment, the advice, the suggestions and the actions to take in order to cut costs and increase the efficiency and efficacy of the fleet. We propose the following fleet management audit.<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>FLEET MANAGEMENT AUDIT<\/strong><\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>How can fleet managers structure an ongoing safety improvement program that shows results, is more dynamic, and is still manageable to develop and deliver? How much training is too much? That\u2019s a question I never thought I\u2019d be considering, but it turns out that there is such a thing as too much driver training. With&#8230;<\/p>\n","protected":false},"author":3,"featured_media":10992,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[371],"_links":{"self":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/10991"}],"collection":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/comments?post=10991"}],"version-history":[{"count":1,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/10991\/revisions"}],"predecessor-version":[{"id":10993,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/10991\/revisions\/10993"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media\/10992"}],"wp:attachment":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media?parent=10991"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/categories?post=10991"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/tags?post=10991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}