{"id":10100,"date":"2021-03-06T13:32:41","date_gmt":"2021-03-06T12:32:41","guid":{"rendered":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/?p=10100"},"modified":"2021-03-06T13:32:41","modified_gmt":"2021-03-06T12:32:41","slug":"driver-4","status":"publish","type":"post","link":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/2021\/03\/06\/driver-4\/","title":{"rendered":"Driver turnover and training"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Don&#8217;t let a driver get to a point where you need to fire them &#8211; intervene with training.<\/span><\/p>\n<div id=\"content-body-21121683\" class=\"page-contents__content-body\">\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">You know what causes grey hairs? When you&#8217;re fighting to recruit new drivers and scrapping to hold onto existing drivers, but you need to fire a driver for safety reasons. It feels like drilling a hole in your boat while you&#8217;re bailing water.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Firing drivers (or &#8220;involuntary turnover&#8221;) can put you in a tough spot with your operations and sales team. On the other hand, you sure don&#8217;t want to increase your liability or insurance rates by holding onto a driver with dangerous driving habits.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">What&#8217;s the answer? Intervene with training. Don&#8217;t let that driver get to the point you need to fire them. Use all the data that can feed into Idelic&#8217;s Safety Suite to fix small problems before they become big problems. And, if your exec team needs a catchy slogan: &#8220;We&#8217;re retaining by re-training.&#8221;\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Hard-braking: Coach them out of bad habits\u00a0<\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Let&#8217;s use a reasonably simple example: following distance. If you have a driver who tailgates too much, they could put the public at risk and increase your liability.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Right this very second, you likely have some data that shows they&#8217;re not managing their distance. As we say around here, &#8220;Knowing isn&#8217;t fixing.&#8221; You need to take action before they have a rear-end collision.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">But how? Hard-braking events are common events for most telematics system. Some automated camera systems automatically monitor following distance. If you&#8217;ve got any sort of modern technology in your truck, you&#8217;re tracking hard-braking.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Action steps: Measure and train<\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Figure out the number of weekly\/monthly\/quarterly hard-braking events for the bottom 10 percent of your driver pool. Assign hard-braking avoidance training courses to that list of drivers.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Measure the results:\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span style=\"color: #0000ff;\">How much did each person improve?\u00a0<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Who improved the most?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Who improved so much they&#8217;re no longer in the bottom 10 percent?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">How much did the entire bottom 10 percent group improve?<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Alternately, you can set a threshold: any driver who spends more than five minutes a day over 60 mph. Or any driver who receives more than three OOS violations in a year. Or any dispatcher who causes more than two HOS violations in a quarter.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Automated, data-driven training\u00a0<\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Moreover, once you establish triggers and start seeing improvements, you can let the system run on its own. Training automation sets you free to focus on big problems.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">If you&#8217;re not sure where to start looking for data points, ATRI&#8217;s Crash Prediction Model provides a sobering look at violations and convictions. Our own consulting group can help you pull together data sources. And software like Idelic&#8217;s Safety Suite makes it easy to aggregate those data sources together in an actionable way.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #0000ff;\">By looking for &#8220;leading indicators&#8221; of bigger safety issues, you can use training to reduce involuntary turnover.\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><span style=\"color: #0000ff;\">Part II: Voluntary driver turnover\u00a0<\/span><\/h3>\n<p>Check out part two of this driver turnover series <a href=\"https:\/\/www.vehicleservicepros.com\/blogs\/guest-blogs\/blog\/21121686\/idelic-guest-blog-four-driver-engagement-tools-to-retain-your-best-drivers\">here<\/a>.<\/p>\n<p><i>Information provided by <a href=\"https:\/\/www.vehicleservicepros.com\/home\/company\/21077686\/instructional-technologies-inc\">Instructional Technologies\u00a0<\/a><\/i><\/p>\n<\/div>\n<p>By <span class=\"page-attribution__content-name\"><a href=\"https:\/\/www.fleetmaintenance.com\/home\/contact\/21121673\/thom-schoenborn\">Thom Schoenborn<\/a><\/span><\/p>\n<div class=\"g-cols wpb_row type_default valign_top vc_inner vc_custom_1585038969469\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"w-post-elm post_content\">\n<div class=\"g-cols wpb_row type_default valign_top vc_inner vc_custom_1585038969469\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"w-post-elm post_content\">\n<div class=\"widget-see-also\">\n<p><span class=\"posted-by\">Source: <a href=\"https:\/\/www.fleetmaintenance.com\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.fleetmaintenance.com<\/a><\/span><\/p>\n<\/div>\n<div class=\"g-cols wpb_row type_default valign_top vc_inner vc_custom_1585038969469\">\n<div class=\"vc_col-sm-12 wpb_column vc_column_container\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"w-post-elm post_content\">\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>CUT COTS OF THE FLEET WITH OUR AUDIT PROGRAM<\/strong><\/a><\/h3>\n<p><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\"><img loading=\"lazy\" class=\"aligncenter wp-image-5377\" src=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria.jpg\" sizes=\"(max-width: 858px) 100vw, 858px\" srcset=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria.jpg 2000w, https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria-300x200.jpg 300w, https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-content\/uploads\/sites\/3\/2020\/04\/nueva-ley-auditoria-1024x682.jpg 1024w\" alt=\"\" width=\"858\" height=\"572\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">The audit is a key tool to know the overall status and provide the analysis, the assessment, the advice, the suggestions and the actions to take in order to cut costs and increase the efficiency and efficacy of the fleet. We propose the following fleet management audit.<\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/advancedfleetmanagementconsulting.com\/eng\/consultancy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>FLEET MANAGEMENT AUDIT<\/strong><\/a><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Don&#8217;t let a driver get to a point where you need to fire them &#8211; intervene with training. You know what causes grey hairs? When you&#8217;re fighting to recruit new drivers and scrapping to hold onto existing drivers, but you need to fire a driver for safety reasons. It feels like drilling a hole in&#8230;<\/p>\n","protected":false},"author":3,"featured_media":10101,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[371],"_links":{"self":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/10100"}],"collection":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/comments?post=10100"}],"version-history":[{"count":1,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/10100\/revisions"}],"predecessor-version":[{"id":10102,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/posts\/10100\/revisions\/10102"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media\/10101"}],"wp:attachment":[{"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/media?parent=10100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/categories?post=10100"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advancedfleetmanagementconsulting.com\/eng\/wp-json\/wp\/v2\/tags?post=10100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}